Oh, hello! 👋
Think of me as the bellhop who never clocks off. Your guests ask, I answer, morning, noon and 3am. You only hear from me when it really matters.
Go on. Everyone does.
His staff file
Otis is the AI co-host behind Bellhop. You give him the details of your place, your house rules and your favourite local spots. He takes it from there, on your guest page, in a friendly little chat.
A day in his life
Here's an ordinary day for Otis at Rosehip Cottage, a little B&B run by Sue. Mostly he answers things so Sue doesn't have to. Once in a while, he rings her.
Morning! What's the Wi-Fi password?
OTISMorning! It's Rosehip-Guest, password honeysuckle. Breakfast is 8 to 9:30 in the conservatory.
Sue was still asleep. As she should be.
Is there a good pub for Sunday lunch nearby?
OTISThe Plough, a 6 minute walk. Sue says the roast is the best in the village. Tap Nearby for directions.
Sue's own tips, shared like she'd share them.
Could we check out a bit later tomorrow?
OTISLate checkout until 12 is £15. I've asked Sue to confirm, and she'll be in touch shortly.
He asks, Sue decides. He never promises what isn't his to give.
We've locked ourselves out 😩
OTISOh no, I'm sorry! I've rung Sue right now and she'll call you in a moment. Hang tight.
🔔 This one rings Sue's phone
The rest of the day's questions didn't need her at all.
His house rules
A good bellhop knows the place inside out, keeps a secret, and knows when to fetch the manager. So does Otis.
If it's not in what you've told him, he says he'll check with you, and asks you. No made-up door codes, prices or times.
Lockouts, leaks and emergencies reach you straight away. Requests and the little things wait politely for you.
Door codes and key safes stay behind each guest's stay code, so only the people staying can see them.
Guests ask in French, Japanese or Welsh, and he answers in kind. You only ever write your notes once.
Your favourite pubs, walks and bakeries, with directions on a map. He recommends them the way you would.
He won't promise refunds or freebies, he's careful with allergies, and he warns guests about payment scams.
Overheard at the front desk
You've answered every one of these a hundred times. He's very happy to answer them a hundred more.
Chat with him at a demo B&B and ask him anything a guest would. Or give him a job at your place: it takes about two minutes.
Bellhop