BellhopWhat's new
What Otis has been learning.
New features, little improvements and tips for getting the most out of Otis, wherever you put him to work.
Your guest page now opens with Otis, and he keeps time
Guest pages open with Otis at his desk, in a sky that changes from morning coffee to the night shift.
Read moreStay codes: private details, only for the people who are there
Keep door codes and key safes behind a code only your current guests have.
Read moreNo signal? Otis still answers
Guest pages keep your guide on the phone, so the basics still work with no signal.
Read moreIs the room free? Otis can now check
Connect a booking calendar and Otis checks it live before saying a room is free.
Read morePut Bellhop on your phone, so Otis can reach you
Add Bellhop to your home screen so Otis's alerts reach you when it matters.
Read moreA tour of your guest page
Otis, the info tiles, the map, the Wi-Fi card and the Help button: what guests see.
Read moreHow Otis decides when to ring you
Emergencies, urgent problems and requests: what reaches you, and how.
Read moreInsights: see what your guests are asking
The topics guests ask about, and Otis's unanswered questions, ready to answer once.
Read moreYour inbox: every alert and conversation in one place
Alerts and every guest conversation, across all your places, in one list.
Read moreOtis speaks your guests’ language
Guests ask in their language, Otis answers in it. You write everything once.
Read moreExtras, without the hard sell
Your extras, perks and events, mentioned when they fit, never pushed.
Read moreGentle reminders, at the right moment
Quiet hours and breakfast reminders, shown on your page just when they matter.
Read moreWhen things go wrong, Otis keeps calm
How Otis handles emergencies, payment scams, accidents and sensitive moments.
Read moreSet up in two minutes from your website
Paste your website or listing, and Otis fills in the basics for you.
Read morePrint your QR sign, and where to put it
Print your QR sign and put it where guests will actually scan it.
Read moreNotes for Otis: tell him what you’d tell a new member of staff
The private notes only Otis sees, and how to write good ones.
Read moreShare your local favourites, with directions
Add your favourite places nearby, and guests get a map and one-tap directions.
Read moreQuestions and answers: answer once, never again
Answer common questions once, and Otis uses them from then on.
Read moreMake your page look like yours
Your logo, cover photo, colours and welcome line on your guest page.
Read moreOtis for holiday lets
Self check-in, stay codes, how things work and checkout, for cottages, flats and cabins.
Read moreOtis for B&Bs and guesthouses
Breakfast, dietary needs, stay codes and extras, for B&Bs and guesthouses.
Read moreOtis for hotels and hostels
Room cards, team alerts, facilities with booking links, and live calendars.
Read moreOtis for co-working spaces
Live meeting-room calendars, desk numbers, membership perks and how things work.
Read moreOtis for campsites and glamping
Facilities, extras, gate codes and no-signal mode, for campsites, pods and yurts.
Read moreOtis for cafés and pubs
Checked menus, careful allergy answers, what's on and opening hours.
Read more